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16 June 2011

How to ensure that a supplier is ethically compliant

Contributor Steve Lawson

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Steve Lawson discusses the five simple questions you should be asking when looking for a suitable supplier.


As a designer or a new label starting to source potential suppliers for your products you may find that it can be a challenging and confusing process. It is important to have confidence that a potential supplier is ethically compliant and will not cause your new brand any problems in the future. Steve Lawson, a board member of the Ethical Fashion Consultancy, explains how you should go about the initial stages of this selection process, by giving you tips on how to review a supplier’s credentials and what information to look for.

One of the first things that a designer or a new label seeking to adopt a sustainable and ethical business plan is to find the suitable suppliers who will help with the sourcing and development part of the process. There are many questions that arise, as finding an ethically compliant supplier is not always the most straightforward task. Ensure that the supplier(s) you are considering are ethically compliant by asking these five simple questions:

1. Are they already approved by a well-known and reputable retailer?

This is one of the first and easiest places to start. However, many suppliers will tell you they are already approved by a retailer – but what does ‘approved’ mean? Very few UK retailers actually issue any form of document such as a certificate to verify approval. Some suppliers may present a retailer’s ‘Code of Conduct’ as evidence, however these can simply be downloaded from the Internet. Some suppliers may say they have produced orders for a retailer, but this may actually have been through some form of sub-contracting for the official supplier. In other words, do not accept a supplier who can only claim compliance by stating they are approved or manufacture for a well-known retailer. Request more information from the suppliers you are considering.

2. Can they provide an ethical audit report?

This is probably the most reliable way of having confidence that the supplier is ethically compliant. To be ‘approved’ by a well-known retailer, in nearly all cases, the retailer will have asked for some form of an independent audit. Ask for a copy of the audit and then use the following checklist to verify authenticity:

• The report must be in some form of a ‘PDF’ file so no changes could have been made by the supplier.
• The report should be from a recognised independent 3rd party, however, some reputable retailers use their own auditors and these can also be considered.
• The audit should have been conducted in the last 12 months. Most retailers currently ask for an audit every 12 months, especially if the supplier is outside the EU.

3. What should I look for in an audit report?

When you have the audit report in your hands, the first thing is to look for is if there were any non-compliances identified by the auditor. If so, then ask the supplier for a copy of a corrective action plan (CAP). This should tell you both what the supplier intended to do about correcting the non-compliances and the dates by which these would be completed. If these dates have been passed, ask if they have been corrected and how were they ‘verified’.

4. What is verification?

Verification is a follow up audit to review/verify that all the non-compliances have been amended. This can be done in one of two ways; either by the auditor going back to carry out a follow up audit, or by the supplier sending documents/photographs to the auditor to carry out a ‘desktop’ verification. In both cases the potential supplier must be able to present evidence of either of these to you. If they are not able to then you will need to consider the next question.

5. How serious are the non-compliances?

To understand this you first of all need to understand what a non-compliance is. This is where a law of a particular country or region is being broken. Therefore, if you still want to consider working with this supplier you need to make a judgement based on your own principles and the level of ‘risk’ or ‘seriousness’ of the non-compliances. Ensuring that a supplier is ethically compliant is an important process that will help you build your label according to your ethical standards. Asking the right questions and seeking evidence are the initial and most important steps when selecting a potential supplier.

In future articles we will cover the level of risk or seriousness of common non-compliance’s identified around the world, and how this can affect your business. Watch this space. In the mean time, if you need assistance with researching and identifying potential ethical compliant suppliers, the Ethical Fashion Consultancy is here to help.

Steve Lawson has 25 years experience working in the fashion industry, and is a consultant at the Ethical Fashion Consultancy. For further advice contact office@ethicalfashionconsultancy.com.


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